Returns & Exchanges

At Matilda Co, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return policy within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.